The internet is changing the way everyone does business. Whereas consumers used to choose what to buy at the shelf, they now research online first, often making up their minds before they get to the store. This is creating "Zero Moment of Truth" - a crucial shift that marketers need to account for in their planning.
ZMOT: The New Mental Model of Marketing
May 2011
Others are viewing
Marketers who view this are also viewing
-
CollectionCollectionCollection
Zero Moment of Truth (ZMOT)
-
CollectionCollectionCollection
Micro-Moments
-
ArticleArticle
How Micro-Moments Are Changing the Rules
-
ReportReport
The zero moment of truth macro study
-
VideoVideo
Winning the Zero Moment of Truth - Ratings and Reviews: Word of MOT
-
ReportReport
Your Guide to Winning the Shift to Mobile