Capture brand awareness and consideration during moments of discovery

Elizabeth Wang

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The search term “packing hacks” appears in a YouTube search bar over a toiletry kit resting on top of carry-on luggage. Four travel-size bottles are lined up in front of the kit.

You are reading part 2 of the 5-part retail guide. Jump to Stand out online to maximize your profits, Expand omnichannel sales, Engage shoppers throughout holiday peaks, or Reach cautious customers who have a new set of values.


43% of consumers around the world said they like to keep an eye out for new brands even if they are not planning to buy right then.1

Customers are constantly looking for businesses that offer the right value and shopping experience. Since they’re spending more time in the consideration phase of their shopping journeys, it’s more critical than ever for brands to show up during those moments of discovery.

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In this video, a person uses YouTube to discover packing hacks before ultimately checking reviews and purchasing packing cubes for same-day pickup.


Be exactly what they’re searching for

Google has elevated Search with a more visual and engaging shopping experience, bringing products and brands to the forefront. This gives you an even greater opportunity to inspire potential customers and share valuable information with them quickly. Here are key tools that can help your brand appear in valuable moments of discovery and capture new performance opportunities as they emerge in real time.

Broad match and Smart Bidding

Broad match helps you reach new customers by showing your ads to shoppers when they search for something related to your product or services. Combine it with Smart Bidding to ensure you set the right bid for each search within your performance goals.

CarParts.com. A coin with a dollar sign rests atop a stack of similar coins. A crooked, but upward-trending, arrow indicates a 23% increase in revenue.

CarParts.com Internal Data, 2022.

CarParts.com, an auto-parts retailer, drove a 23% revenue increase, a 16% conversion rate boost, and an 18% increase in return on ad spend with broad match.

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Responsive search ads

Responsive search ads allow you to show the right ads to the right shoppers, based on what they’re searching for. Save time by providing multiple headline and description options, and Google Ads will show the most relevant combinations to shoppers. You can also complement your text ads with compelling visuals of your products and services using image assets.


Turn viewers into customers on YouTube

Did you know that YouTube provides shoppable videos for over 2 billion viewers? These videos play an important role in people’s shopping journeys, giving them the information they need to move from inspiration to consideration to purchase.

A mobile phone shows a product feed for the company c’Balm Natural Care. On average, Video action campaigns with product feeds saw an over 80% increase in conversions on video in-feed.

Google Data, Global, comparison of 941 campaigns that added product feeds versus without product feeds, March 2021.

Video action campaigns with product feeds

You can drive consideration and influence shopping purchases by complementing your Video action campaigns with product feeds, which turn your YouTube video ads into a virtual storefront. On average, Video action campaigns with product feeds saw an over 80% increase in conversions on video in-feed.2


An ad shows a person with shoulder-length blond hair and a nose ring spraying perfume to sample a scent.

Stand out online to maximize your profits

Explore the guide

Part 1: Reach cautious customers who have a new set of values
Part 2: Capture brand awareness and consideration during moments of discovery
Part 3: Stand out online to maximize your profits
Part 4: Expand omnichannel sales
Part 5: Engage shoppers throughout holiday peaks

LizWang-B&W

Elizabeth Wang

Retail Group Marketing Manager, Global Ads

Google

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